A sense of belonging and personal connection can be argued as essential for both staff and students alike regardless of the learning context. In this pandemic era, 'Relationship-rich education' philosophies for universities are considered more vital than ever due to increased online learning (Felten & Lambert et al., 2020). To-date, higher education students' sense of belonging is a concept that has not been adequately conceptualised. The current literature on 'sense of belonging' spans a number of disciplines, with no apparent consensus on definition between these, complicated by the fact that sense of belonging is temporal and context-sensitive such as during COVID-19. Whilst there has been recent studies outlining the student experience of belonging in the online space (Peacock et al., 2020), investigation of teacher/educator experiences have been relatively overlooked. This presentation will present interim findings from the SoE CSSP that explored students' sense of belonging to their education units.

The Commencing Student Success Program (CSSP) comprises 13 evidence-based strategies for online engagement underpinned by the Universal Design for Learning principles of inclusive access to improve learner retention and engagement (Sasson et al., 2021), promoting first year student engagement and retention at the tertiary level. The program's impact has led to it being adopted across the University's School of Education as its signature pedagogy. The University's unique regional context provides education to a high number of students studying by distance; often rural, mature-age, or first-in-family. Applying these strategic elements into online course design ensure a sense of support and connection is embedded, and reducing sense of isolation, throughout their studies.