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Billingsley, William
Towards a Diagnostic Toolbox for Medical Communication
2010, Billingsley, William, Gallois, Cindy, Smith, Andrew, Marks, Timothy, Bernal, Fernando, Watson, Marcus
Poor communication is a major cause of adverse patient events in hospitals. Although sophisticated simulators are in use for performing medical operations, there is comparatively little technology support being used for improving communication skills including patient history taking. Artificial Intelligence and Natural Language Processing researchers have developed sophisticated algorithms for analysing conversations. We are experimentally developing software that can visualise the combined output of these algorithms, as a diagnostic toolkit for medical communication.
COMLEX: Visualizing Communication for Research and Saving Lives
2010, Billingsley, William, Gallois, Cindy, Smith, Andrew, Watson, Marcus
One of the major causes of patient harm in hospital is poor communication. We are developing a video review and visualization platform to research and improve medics' communication skills. It intended for use by experimenters, as a deployable training tool for medics, and also for forensic review of communication. It supports pluggable analysis modules and visualizations for research teams, and configurable workflow for educators and hospital administrators.