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Title
Trust Metrics for Services and Service Providers
Fields of Research (FoR) 2008:
Author(s)
Publication Date
2011
Socio-Economic Objective (SEO) 2008
Abstract
Trust is as significant a factor for successful online interactions as it is in offline communities. Trust is an important factor that is used as a criterion for service selection. There is a need to know information about services and service providers to establish trust and identify their trustworthiness. Most trust studies focus on trust establishment for services without clearly identifying trust information for services and service providers. Services and service providers traverse many domains with different properties and requirements. Identifying a unified trust information (trust metrics) for such an open environment is a challenge. This paper proposes a unified trust metrics classification for services and service providers. The proposed trust metrics can be extended and used in an open environment or within specific domains to establish trust for services and service providers.
Publication Type
Conference Publication
Source of Publication
Proceedings of ICIW 2011: The Sixth International Conference on Internet and Web Applications and Services, p. 195-200
Publisher
IARIA
Place of Publication
United States of America
Peer Reviewed
Yes
HERDC Category Description
ISBN
9781612081243
Peer Reviewed
Yes
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