A sense of belonging and personal connection can be argued as essential for both staff and students alike regardless of the learning context. In this pandemic era, 'Relationship-rich education' philosophies for universities are considered more vital than ever due to increased online learning (Felten & Lambert et al., 2020). To-date, higher education students' sense of belonging is a concept that has not been adequately conceptualised. The current literature on 'sense of belonging' spans a number of disciplines, with no apparent consensus on definition between these, complicated by the fact that sense of belonging is temporal and context-sensitive such as during COVID-19. Whilst there has been recent studies outlining the student experience of belonging in the online space (Peacock et al., 2020), investigation of teacher/educator experiences have been relatively overlooked. This presentation will present interim findings from the SoE CSSP that explored students' sense of belonging to their education units.

The Commencing Student Success Program (CSSP) comprises 13 evidence-based strategies for online engagement underpinned by the Universal Design for Learning principles of inclusive access to improve learner retention and engagement (Sasson et al., 2021), promoting first year student engagement and retention at the tertiary level. The program's impact has led to it being adopted across the University's School of Education as its signature pedagogy. The University's unique regional context provides education to a high number of students studying by distance; often rural, mature-age, or first-in-family. Applying these strategic elements into online course design ensure a sense of support and connection is embedded, and reducing sense of isolation, throughout their studies.

The pandemic caused many disruptions in the teaching and learning of students worldwide. Discussions continue today about its impacts and the ways in which teachers, students, and schools responded with the movement to online learning.

Although the World Health Organisation has declared that COVID-19 is no longer a public health emergency of international concern, it is paramount that we consider the lessons we gained from this time as we move into a post-pandemic world. One such important consideration is the ways in which teachers can stay connected to their students in the digital space, ensuring that students remain engaged in the learning.

Despite evidence of practices that support online students in university learning, promoting engagement and building a student sense of belonging continue to be a challenge. To enhance student engagement, a suite of evidence-based learning design strategies was incorporated across online units of study in initial teacher education programmes at a regional Australian university. To determine the impact of these strategies or elements, students were surveyed regarding their perspectives on how the elements had positively impacted their sense of belonging within the online university community. The systemic functional linguistics Appraisal framework was used to analyse qualitative survey data, which reported students experienced an increased sense of belonging expressed as positive Judgements of their own mental capacities. Students also expressed feeling cared for, valued and supported by academics and experienced enjoyment in their learning and reduced levels of stress. All elements were positively evaluated; however, unit coordinator behaviour, especially social capacity, was unexpectedly important in increasing student sense of belonging. Whilst ongoing incorporation of design elements to enhance engagement is important, the behaviours of unit coordinators actioned through these elements were paramount in promoting student belonging.

Implications for practice or policy:

• Increasing levels of student belonging may be improved by including learning experiences that promote feelings of success and relationships with others.

• Unit coordinators can enhance online student belonging by using online learning design elements to demonstrate approachability, understanding, supportiveness, availability, presence, care and patience.

• Universities should consider adopting organisation-wide initiatives that promote consistent and visible learning design features and staff presence, with the aim of addressing attrition and retention challenges.